In addition, passengers are not allowed to carry the following items in their hand baggage for passengers' safety and security reasons. To minimize inconvenience, you are advised to check in or put these items in your checked baggage instead:

Baggage signifies articles and other personal property of a passenger, which are necessary or appropriate for wear, use, comfort or convenience in connection with a trip. As a general rule, baggage may comprise checked and carry-on baggage.

We recommend that you pack your belongings in proper suitcases to avoid damage to your luggage or its contents during its transportation. Please be sure to put identification tag or label on your baggage, which will enable us to locate your baggage when it is lost.

Important Notice for Checked baggage

Baggage Checks in United States of America (USA)

Since 1 January 2003, new guidelines for checked baggage when travelling into and out of the USA have been implemented at all USA commercial airports. You will not have further access to your bags once the authorities have screened them. Please remove all necessary belongings you will need onboard the plane before you hand over your bags for screening.

As advised by the U.S. Transportation Security Administration (TSA), passengers are asked to leave their baggage UNLOCKED to facilitate the search process. The Transportation Security Administration (TSA) will not be liable for any damage caused to the locked bags if they are opened as part of the screening process.

In the event that TSA screeners open your bag during the screening procedure, they will close it with a tamper-evident seal and place a notice in your bag alerting you to the fact that TSA screeners opened your bag for inspection.

As this procedure is governed by U.S.A. legislation and beyond the control of the airline, we regret that we cannot be held liable for damage or loss of items from the baggage.

For further information on the requirement by the U.S.A. authorities and TSA claim information, please visit the Transportation Security Administration website.

Passengers with checked baggage exceeding the allowance stated below would be charged for excess baggage.

For regions/countries other than territories in the U.S.A./Canada and certain countries in South/Central America, a weight limit applies:

Piece Concept

• Travel to and from the U.S.A. and Canada and certain countries in South and Central America.
• Those passengers whose ultimate ticketed origin or destination is a point in the United States (U.S.A.), Piece System shall apply when their journeys are either in the United States or beyond the U.S.A foreign gateway.
• Passenger's onward transportation within TC3 (Asia and Southwest Pacific area), Piece System shall apply when such passenger is traveling online flights and making stopover(s) within two months after commencement of his travel from point in Canada. However, whenever weight system is more beneficial to the passenger, weight system shall be applied.

1. From Taiwan: TWD1,000(effective from 20AUG'08, increased from TWD800)
2. From Canada: CAD32(effective from 28AUG'08, increased from CAD25)
3. From USA(including Guam): USD32(effective from 20AUG'08, increased from USD25)
4. USD32 or equivalent amounts of local currencies from all other countries to, 4.1. Canada (effective from 28AUG'08) 4.2. All North American countries except Canada (effective from 20AUG'08)

• If passenger has a direct connecting flight with North America Regional carriers, the free baggage allowance might be different from each carrier (baggage allowance in U.S region is 50 lb /23 kg), passenger should follow the new carrier's baggage regulations accordingly.

Excess Baggage Charge

Weight Concept

Charge is calculated on the basis of each extra kilogram exceeding the free baggage allowance and may vary from route to route.

Piece Concept

2. Over size:
Each baggage exceeding 62 in. (158 cm) but less than 80 in. (203 cm) will be excluded from the free baggage allowance and 1 piece excess baggage will be charged.

Each baggage exceeding 80 in. (203 cm) will be excluded from the free baggage allowance and three times of applicable unit rate will be charged.

3. Over piece and size:
Each baggage exceeding the two- pieces allowance and the total dimensions exceeding 62 in .(158 cm) but less than 80 in. (203 cm) will be charged twice of applicable unit rate.

4. Over weight:
The weight of each baggage exceeding 70 lb (32 Kg) but less than 99 lb (45 kg) will be excluded from the free baggage allowance and three times of the applicable unit rate will be charged. Each additional 22lb (10 kg) or fraction thereof, one additional unit rate will be charged.

Some sport equipment applies special privilege in the event of exceeding the free baggage allowance. Please click here or contact our Reservation Office for more details.

Weight Limitations for Checked Baggage

Liability Release Notice for Checked Baggage

• Extending handles or locks
• Minor dent for the frame or shell
• Baggage zipper or security straps
• Abrasion or attrition of the baggage
• Baggage wheels or edgings
• Concealed damage or polluted

We are not liable for loss, damage or delay delivery of articles and other personal property, which are as follows:

• Over-sized or Over-packed Heavy Weight Baggage
• Content damage due to inadequate packing of baggage
• Fragile or perishable items included in the Checked Baggage
• Valuables and personal important effects in the Checked Baggage

Baggage suitable carry onboard are considered as Carry-on Baggage. Carry-on baggage comprises “Cabin baggage”, “Personal items” and “Special items”.

For all classes, each cabin baggage may not exceed 56x36x23cm(22x14x9 in.) in size and within 7kg in weight. The cabin baggage is permitted in the aircraft cabin only if it can be safely stowed under the seat or overhead bin.

For your convenience, Baggage Test Unit is available at either the check-in counter or boarding lounge to help you determine whether your baggage meets these requirements. For cabin safety reasons, if your cabin baggage is overweight or oversized, it will be checked and carried in the cargo hold. Besides, excess baggage charges will be collected if the cabin baggage exceeds your free checked baggage allowance.

• Handbag, lady's purse
• Overcoat, wrap or blanket
• Small camera and/or pair of binoculars
• Reasonable amount of duty-free items
• Umbrella
• Laptop computer
• Infant's napkins, feeding bottle and food for consumption in flight
• Reasonable amount of reading material for the flight
• Fragile or perishable items included in the Checked Baggage
• Food for consumption during flight contained in disposable packaging

Special items:

• Canes/ Crutches
• Assistant devices
• Prosthetic Devices/Braces
• Medicine/Medical Equipment or Supplies
• Child Safety Seat
• Private Baby Bassinets, Strollers

Flights from Taiwan (effective 1 March 2007)

• Liquids, aerosols and gels will only be allowed in cabin baggage if they are kept in containers with volumes of not more than 100 ml each.
• These containers must be carried in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 litre.
• Each person is allowed to carry only one such plastic bag.
• The bag must be removed from cabin baggage and presented to security personnel for visual examination.

• Are permitted in cabin baggage
• Must be removed from cabin baggage and declared to security personnel at the checkpoint.
• Customers with prescription medicine are advised to bring along supporting documentation (e.g. ID cards, letters from doctors)

• Liquids, aerosols and gels purchased from duty-free shops in Taiwan airports, located after security screening points, will be allowed onboard.
• However, these items must be packed in a transparent, sealed plastic bag. Receipts of the purchased duty free items must be attached or enclosed in the bag.
• Customers going to Australia or the US are advised to check with duty-free personnel before making their purchases.

Various countries have implemented restrictions on the carriage of liquids, aerosols and gels in compliance with new guidelines set by the International Civil Aviation Organization (ICAO).

You may feel that something you want to bring with you is too bulky/valuable/fragile to be handled as checked baggage. In such a case, you have the option of purchasing a ticket at the best available fare and storing your item in specific passenger seat with a physical bulkhead or divider in front or behind of the compartment. Passenger is responsible to carry his/her Block Seat Cabin Baggage into the aircraft and hand it over to cabin crew for tying down.

Reservation for Block Seat Cabin Baggage should be made at least 72 hours prior to flight scheduled departure time. For more details please contact our Reservation Office .

Please note that our ground agents should put a baggage tag on your Block Seat Cabin Baggage during check-in and arrange you to board the aircraft first and disembark last upon arrival.

• Must be packaged in a box (the box can not be made of glass) or covered in a manner to avoid injury to other passengers
• Only one properly packed baggage is allowed to place in one passenger seat.
• Must be properly secured by a seat belt to avoid shifting during flight
• Must not restrict access to, or use of, any required emergency or regular exits or aisle of the cabin
• Must not obscure any passenger's view of seat belt, no smoking or exit signs
• Must not contain dangerous goods
• Must be secured in a seat in the same cabin as the owner and preferably next to the owner
• The seat selected for the Block Seat Cabin Baggage cannot be changed during flight.

Mandarin Airlines will not assume the responsibility for any loss of, damage to or delay in the delivery of following valuable and personal important effects, which are included in your checked baggage:

1. Paintings, artwork, antiques, money, securities, optics, timepieces, natural fur products
2. Jewelry, precious metals/stones, silverware, collectibles, heirlooms and other irreplaceable items
3. photographic/audio/video equipment and related items, mobile phone and other communication equipment
4. computer hardware/software and electronic components/equipment, business equipment
5. Spirits, keys, medicines, drug, orthotics (surgical supports)
6. Manuscripts, blueprints, photographs, publications, negotiable papers, business/personal documents
7. business samples, commercial goods
8. Passports and other identification documents
9. Other similar valuables or commercial effects

As stated in the Conditions of Carriage the liability of Mandarin Airlines is limited to a maximum of USD20.00 per kilogram or USD9.07 per pound of checked baggage, unless a higher value is declared in advance and additional charges are paid. Excess valuation may be declared on certain types of articles.

When you would like to declare a higher value of your checked baggage, you will be charged US$1.00 for each additional US$100.00 declared. Mandarin Airlines will not accept liability for any declared value that is higher than US$2,500 for any single passenger. In addition, we retain the right to refuse your declaration of valuables and personal important effects.

Please note that Excess Value Declaration is limited to Mandarin Airlines on-line checked baggage only. Value declaration for carry-on baggage shall not be accepted.

Most late delivered baggage is as a result of missed connections at transfer points. In such a case, the baggage will be delivered to your destination through the next flight, and will be returned to you as soon as possible.

If your checked baggage is missing, late delivered or damaged, please report our local airport office or ground handling agent immediately upon your arrival, we will assist you to complete a Property Irregularity Report to help us trace your baggage promptly and provide relevant service.

Damaged baggage should be reported and examined at the airport immediately upon arrival. If, for some reason, this was not possible, you may submit your claim in writing to local airport office within 7 days. Please note that Mandarin Airlines is not liable for minor damage of your checked-in baggage. Please refer to Liability Release of Checked baggage for more details.

If some or all of the contents of your checked bag are missing due to damage or theft, it should be reported at the airport immediately upon arrival. Pilferage that was not reported at the time of arrival can still be reported to local airport office within 7 days. Claims received after this deadline will be dismissed.

If your baggage is still missing after 7 days, we will send you a “Baggage Inventory Form” to fill out. Or you can click here to download the form immediately. This form will help us locate your baggage and process any related compensation. Please complete and return the form to Mandarin Airlines within 21 days to maintain your claim rights.

If your trips have involved more than one carrier, please follow the practice of International Air Transport Association (IATA) to contact the last carrier you flew for any of late delivery, damage, or missing baggage.

According to Warsaw Convention, liability for loss of checked baggage is limited to US$20.00 per kilogram (2.2 lb.) unless a higher value has been declared in advance and excess value charges have been paid.

DAMAGE

Mandarin Airlines is not liable for any loss or damage to carry-on (unchecked) baggage, unless such loss or damage is caused by our negligence. Under such a circumstance, liability for Mandarin Airlines is limited to US$400 per customer.