Cancel Booking (Not ticket refund)

1. This is only for cancellation of your itinerary, not for ticket refund.  For tickets purchased with a credit card from our official website, APP or convenience stores, please proceed to「Refund tickets」. 

2. Your cancellation will apply to your whole itinerary and for all passengers in your booking at least 1 hour before departure time for all channels. 

3. The conditions below are not allowed for online cancellation, please contact Mandarin Airlines Customer Service Center or your original issuing travel agency for assistance.