Check-in Options
 
 
 
 

In addition to the airport counter check-in, we provide convenient alternatives for your check-in, such as Internet e-Check-In on www.ae.aero , and self-service KIOSK, which is available for you at Taoyuan, Kaohsiung, and Hong Kong international airports. It's quite simple to find the one that serves best for you. Whichever your choice is, please note that some airports requires your earlier presence at counter for check-in. If you know more about the check-in requirements, you can smoothly make it on time and seize your schedule.

According to USA, Canada, Korea, Japan government regulations, those passengers who are exiting or entering aforementioned countries must fill in their passport data. Besides, when a non-US-permanent-resident is entering USA, she/he must fill in her/his address of temporary stay in USA.
 
Internet e-Check-In
  Internet e-Check-In at www.ae.aero is the best beginning to a breeze of an airport experience. You can check in online everywhere you can access the Internet from 24 hours up to 3 hours prior to the flight scheduled departure time. By several finger clicks, you save your time waiting at airport. E-Check-in allows you to:
 
  • Check in yourself and others traveling with you up to 9 persons in the same booking record.
  • Select or change your seat right after you complete e-Check-In procedures.
KIOSK self check-in
 

Our self-service KIOSK gives you a quick alternative check-in process, You can

 
  • Use your passport, credit card or DFP member card to activate your check-in.
  • Check in other passengers in your party up to 7 persons.
  • Select or change your seats.
Counter check-in
  Our friendly staff is pleased to help you with check-in at airports. We will confirm with you the final destination of your baggage, and issue correct boarding pass to you. At the check-in counter, please double-check to ensure that your baggage is tagged for the due flight and destination, and the receipt in your hand matches your baggage tag.