| Mandarin Airlines was
established on June 1, 1991 and was originally a joint
venture of China Airlines and the Koos Group. The Chinese
name of Mandarin Airlines was therefore created as a
synthesis of characters from both investors. In the
beginning, Mandarin Airlines mainly operates direct
flights from Taipei to Canada's Vancouver, Australia's
Sydney and Brisbane.
On
October 31, 1992 the China Trust Group pulled out their
investment in Mandarin Airlines, thus turning the airline
into a company wholly owned by China Airlines.
On August 8, 1999, Mandarin Airlines
merged with Formosa Airlines, which was an Airlines
mainly operated domestic route. Therefore, Mandarin
Airlines has become an Airlines that runs regional short-haul
international route and domestic route.
From the very beginning, Mandarin
Airlines emphasized on flight safety and comfortable
flight service. We have received the 1992 citation of
meritorious service from the Australian Civil Aviation
Board in 1992. In April 1996 we were granted the first
ISO-9002 certification for service in Taiwan.
After the merger of Formosa Airlines,
on year 2000, Mandarin Airlines undertook further full-scale
quality certification process and successfully awarded
with ISO-9002 certificate by SGS Yarsley International
Certification Service Co., This certification includes
flight operation, maintenance operation, flight safety,
operational control, passenger service, ground handling
and cargo service. This certification has been renewed
on December 2003, Mandarin Airlines has been awarded
with ISO9001 year-2000-edition certificate. The meaning
of this certification is aim at providing unanimous
operational and service standards through internal quality
control and customer communication to achieve service
improvement and customer satisfaction.
The golden eagle Hai Tung Ching from
old Chinese legend was chosen as the business mark of
Mandarin Airlines when the airline was first formed.
According to the descriptions in the "Annals of
Rehol" Hai Tung Ching was the greatest of eagles,
his existence was found in the lower stream of Hei Long
River. In Ching Dynasty Gan Long Emperor era, Lang Shi
Ning, the missioner form the Society of Jesus of Italy
painted this noble white eagle, and the painting was
inscribed by Gan Long Emperor himself for the praise
of “Bai Hai Qing Ge”.
It is Mandarin Airlines' business
motto and strategy "We are committed with an attentive,
caring, and pragmatic attitude to provide safe, economic,
and efficient service to our customers". Although
Mandarin Airlines was originally established with the
objective of operating long-haul flights on international
routes, we redefined our objective after merging with
Formosa Airlines: besides continuing to operate domestic
flights, it is our future direction to expand flights
on regional and international routes.
The purpose of choosing of the golden
eagle Hai Tung Ching as our company logo is to indicate
that "once we took flight, we flew a thousand miles"
and its spirit of strong endeavors when facing various
situations. On February 2002, Mandarin Airlines has
introduced three new Boeing 737-800 aircraft. The Boeing
Company used the painting of Lang Shi Ning as the model
to create a crystal glass inaugural present. This Hai
Tung Ching crystal glass has become the most valuable
collection of Mandarin Airlines. |